Although we can’t provide a 24 hour helpdesk (we do need our beauty sleep) we will do our utmost to assist you during working hours with Revit gurus and other staff adept in AutoCAD. Our staff are well versed in design and documentation procedures and one is a registered architect. Salesoft have the right people to understand many of the issues you are likely to encounter.
If you are a Subscription contract customer, you can also logon to the subscription site for Autodesk assistance, which is 24 hour.
Please feel free to discuss your issues with Salesoft team and if they believe you would benefit from further training, they will help you to establish which courses best suit your current skill level.